Our COVID-19 Prevention Measures

To our shoppers,

Your health and safety continue to be our top priority as the outbreak of the COVID-19 virus has changed the landscape. In the interest of making our service as sanitary as possible, we are requiring all customers to make reservations on our website ahead of time. We are doing this to remove the possibility of crowds at our locations and to make sure our staff has enough time to disinfect vehicles between test drives.

Furthermore, as we transition to this updated version of the Cartrast experience, we want to assure you that we will continue to follow all CDC-recommended safety protocols. You can expect to see the following safety precautions at all Cartrast driving days moving forward:

1. Wash stations, disposable gloves, disinfectant wipes and contactless sanitizer stations will be widely available at multiple touchpoints.

2. Vehicle interiors may be wiped down between sessions and regularly throughout the day. We will also only allow one guest or family in a vehicle at a time. This precaution may result in increased wait times between test drives, so please be patient as we work to create a safe environment for all of our customers and staff.

3. Space will be made for everyone to respect social-distancing guidelines. Additional signage will be placed on-site to indicate the proper distance to keep, and we will require all guests to approach counters one at a time. All staff members and drivers will do their best to practice social distancing, remaining six feet apart when possible. We ask that customers do the same.

4. Registration and check-in will be contactless. Guests will sign waivers and perform license captures as part of the preregistration process, while release forms will be completed once onsite utilizing personal devices.

5. All food and drinks will be prepackaged and served in an open area to increase the space between attendees and reduce close contact between guests and staff.

6. Cartrast staff may wear face masks to prevent the possible spread of the coronavirus. Staff will also be required to use gloves at all times. Masks, gloves, and hand sanitizer will be available at the event for guests to use.

7. Before entering the event, all guests may go through a pre-screening process which may include temperature checks and answering a series of COVID-19 related questions depending on local public health guidelines. If this pre-screening process is in place, you will be unable to attend the event if you answer yes to any of the questions below:

Have you tested positive for COVID-19? Yes or no
Within the last 14 days, have you experienced any fever, cough, shortness of breath, or other flu-like symptoms? Yes or no
Have you had any close contact with a person diagnosed with COVID-19 within the past 14 days? Yes or no
Would you self-identify as an individual at high-risk for severe illness from COVID-19 as defined by the CDC? Yes or no
Are you the caregiver for an individual at high-risk for severe illness from COVID-19 as defined by the CDC? Yes or no

8. Cartrast staff will be pre-screened on a daily basis and regularly monitored for COVID-19 symptoms.

As always, if you have any questions or concerns, feel free to call us at 669-222-9588 or e-mail support@cartrast.com.

Stay safe and we look forward to welcoming you to the Cartrast experience!